Who We Are
Every day, we work with our clients to evaluate, quantify, and convey the value of a product or service that they provide. We strive to approach other aspects of our work with the same focus on value, by creating valuable impact with those we serve, interact with, and work with.
To create valuable impact with our clients, colleagues, and community.
To create a raving fan in every interaction.
Our core values serve as our guiding principles in all that we do. We refer to our core values as “RICHES”: Respect, Integrity, Courage, Honesty, Excellence, and Service.
Our name, “Ecosystems,” is a metaphor for our process of creating value frameworks for our clients. A traditional ecosystem involves coordinating disparate components, such as animals, climate, and plants, to create a unified whole.
In the same way, our value consultants expertly coordinate components of value, harnessing data, analysis, and aspects of a product or service that are relevant to our client company’s customer. By bringing these elements together, we create a coherent and compelling presentation of value for our clients to utilize in conversations with their customers.
We believe stories are important. In our headquarters, there is an entire wall dedicated to visual storytelling: the wall is filled with framed drawings that document successes with our clients. We’re powering our clients to win more — and we’re excited by the opportunity to tell the story of those results.
The following is the story behind all of our client success stories–the beginning of our company.
Why We’re Here
It started with a fish tank.
Prior to Ecosystems’ establishment, the company founder was working for a corporation where the front desk receptionist was let go as a result of cost-cutting measures. A few weeks later, a large saltwater fish tank was placed in the front lobby. Ecosystems’ founder considered the cost of the fish tank and leveraged research, math, and analysis to reveal that the fish tank cost more to maintain than the cost of the receptionist’s salary.
Our founder was disappointed and frustrated to learn that the company would let go of people like the receptionist who relied on the job to support her family, and yet still allocate the resources to pay for a large saltwater fish tank.
A few months later, Ecosystems’ founders set out to establish a company that would operate on the belief that its people and their lives should come before numbers and things. As a reminder of Ecosystems’ history and its commitment to its people, a small fishbowl with a single fish sits in the lobby of our headquarters.
Since its inception, Ecosystems has continued to operate on its founding principles to value people above all else by creating valuable impact—with our clients, colleagues, and community. Today, the company is a strategic partner to sales and marketing professionals worldwide in the Fortune 500. Headquartered in the Washington, D.C. area, it provides value quantification expertise and services to industry-leading companies around the world.
What can business leaders learn from an FBI hostage negotiator? Chris Voss is here to tell us. As a former FBI hostage and kidnapping negotiator, Voss has stories that could compete with the best crime and detective TV shows. Voss grew up in a small town in Iowa and was inspired by the cool demeanor of detectives in the police force who could handle negotiations with poise and calm. For 24 years, Voss worked for the Federal Bureau of Investigation leading international crisis and high-stakes negotiations. After his time at the Bureau, he went on to apply his expertise in negotiation to the business world. He teaches business negotiation in the MBA program at University of Southern California and Georgetown University and is the author of Never Split the Difference: Negotiating as If Your Life Depended On It. Voss talks to Voice of Value host Chad Quinn about how to uncover a black swan, why getting someone to say "that's right" is the key to negotiation, and how to discover the decision maker and deal killer in business conversations.
Location: McLean, VA or remote (30% travel) Type: Full Time Experience: 8-10 years of experience
Starbucks' SVP of Channel Development, Glenn Hartman, has built a successful career in leadership—from a 25-year stint at P&G where he led 3,000 people to his current role at Starbucks. But the force behind his impressive credentials is a passion for helping others reach their full potential. Known as “Coach Glenn” by his friends and coworkers, he applies a lifelong love of sports—both as a student-athlete at Yale and a coach of football, baseball, and soccer—to his unique leadership approach.
His investment in Starbucks partners (employees) translates to their customer relationships, also. Glenn says that “all great customer experiences begin with creating a great employee experience.” He talks to host Chad Quinn, Ecosystems’ President and Founder, about his life mantra to “live, love, and leave a legacy,” his experience meeting farmers in Costa Rica, and his journey to becoming a Starbucks Coffee Master.
- Continually driving for results, while maintaining a high level of effort and interest despite repeated failure, adversity, and plateaus in progress.