Companies of the future will align with how the customer wants to buy, not how sales wants to sell
It’s time for a new way to sell software, one that is aligned with how customers actually want to buy. We need to rethink how B2B software is purchased, consumed, and delivered. Chad Quinn, President of Ecosystems, is one of these visionaries. Ecosystems offers strategic customer experience solutions, all tied to delivering mutually beneficial outcomes. In this new outcomes-based business model, Ecosystems earns revenue only when the customer outcomes are delivered. This is a great example of a modern software company: they’ve declared that they will only be rewarded when the customer’s objectives are achieved.